End-to-end digital order flow

More orders. Less waiting.

Guests order themselves. The restaurant stays in control.

Crinado unites the QR menu, order management and the kitchen display into one system. The guest picks dishes and sends the order from their phone. A waiter reviews and confirms it in their panel. Once confirmed, the order shows up in the kitchen.

No app for guests
Every order is confirmed by staff
The kitchen only gets confirmed orders
End-to-end order flow in real timeLive flow: screens in sync
1. GuestQR Menu
QR menu

Pick dishes • New order

The order is sent into the system

New order →
Key control point
2. StaffOrders
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Orders panel

New orders • Review • Confirm

The waiter confirms the check

Confirmed →
3. KitchenKDS
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KDS display

KDS display • Cooking • Ready

The cook manages status and timing

End-to-end architecture

One order. One flow. One system.

Crinado connects everyone in the ordering process.

01

Guest

Scans a QR code, opens the menu and picks dishes right in the browser — no app to install.

Control
02

Staff

Gets the new order, checks the items, table and ingredient availability, and confirms it before it goes on.

03

Kitchen

Sees the confirmed order on the KDS display and runs the cook with timing.

04

Status

The system syncs the order state across every screen, the pickup board and the guest's phone.

Real restaurant experience

Built for how a restaurant actually runs

Practical product decisions that keep the shift out of chaos.

QR → Web

Instant start for the guest

The guest installs nothing. It opens instantly in Safari or Chrome in a couple of seconds.

Staff → Control

Protection from fake orders

Every order goes through staff. No stray or accidental taps reach the line.

KDS → Kitchen

A clean kitchen workflow

The kitchen only gets confirmed orders with clear ready-times and no paper mix-ups.

Real-time → Sync

Screens in sync

Statuses sync between screens over WebSockets — no manual page refresh.

End-to-end process

How Crinado works

The step-by-step path of an order from the table to the pass.

01STEP 1

The guest places the order

Scans the QR code on the table and opens the menu right in the browser. Picks dishes, adds modifiers and sends the order in one tap.

No third-party apps to install and no login
Guest mobile QR menu
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Staff order-confirmation panel
02STEP 2

The waiter confirms

The new order appears in the staff panel. The waiter can review the order, check the items and confirm it before it goes to the kitchen.

Rules out accidental guest taps and gives the floor flexibility
03STEP 3

The kitchen starts cooking

After confirmation the order appears on the KDS. The cook sees the dishes, the order detail and the wait time with colour-coded timer markers.

One-tap statuses: “In progress” and “Ready”
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Kitchen KDS screen
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Order status board
04STEP 4

The status updates

When an order changes status the system syncs the information across screens. Staff and guests always see the current order state.

The guest gets a ready notification on their screen
Platform features

Everything you need for a digital order flow

Connected tools for a coordinated front-of-house and kitchen.

Central module of the platform

Order Management

Control over every order. All new orders show up in one staff panel. The waiter sees the table, the items, the comments, the order time and the current status. Before it goes to the kitchen, the order is confirmed by a staff member.

  • Split by stage: New, In progress, Ready, Done
  • A precise timer for how long a check has been in the system
  • Adjust the items before it reaches the kitchen
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Order Management interface
Guest interface

QR Menu

A menu guests open right away. The guest scans a QR code and gets fast access to the menu — no app, no sign-up, no waiting for a waiter just to see the menu.

QR Menu screen
Kitchen line

Kitchen Display (KDS)

The kitchen only sees orders that are ready to work. After confirmation the order appears on the KDS. The cook can accept the order, start cooking, mark it ready and keep an eye on the timing.

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Kitchen KDS display
Floor board

Order Status (pickup board)

Everyone knows what's happening with an order. The order status syncs between the staff system and the kitchen. You can run a public board for the pickup area.

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Order pickup board
Catalogue

Menu Management

Change the menu with no designer and no developer. Add dishes, change prices, move items to the stop list, manage translations.

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Menu and stop-list editor
Seating

QR Tables

Create QR codes for every table in minutes. Each table gets its own QR code. The system links the order to the right table automatically.

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QR codes for tables
Safe digitalisation

Automation without losing control

Not every restaurant is ready to send a guest's order straight to the kitchen. Crinado keeps control with the staff.

The guest builds the orderStaff review itThe order goes to the kitchen

Control over every order

A staff member sees the guest check before cooks start spending product.

A chance to fix a guest's mistake

If the guest added an extra dish by accident or mixed up a sauce, the waiter fixes the check.

Quick ingredient-availability check

A chance to warn the guest about a substitution in time, before the dish goes to the line.

Managing kitchen load at peak hours

The chef and manager pace the flow of checks and avoid queues at the pass.

A smooth, safe move to digital

The team isn't stressed by a sudden rebuild of working habits.

Order routingVenue settings

Pick the model that fits your venue — from strict confirmation to full automation.

Require staff confirmationDefault

Every guest order lands in a review queue for staff. The kitchen only sees the order after “Confirm” is tapped.

Automatically send to kitchen

Direct flow: the order shows on the kitchen KDS right away (a fit for fast-casual and coffee shops).

Automatically send based on custom rules

Flexible scenarios: drinks go straight to the bar, while complex hot dishes need a waiter's confirmation.

The mode can be switched at any time in the branch settings
Quick start in a few minutes

See how Crinado works in your restaurant

Connect the menu, create table QR codes and test the full order flow: Guest → Staff → Kitchen.

Start for free

Set up your menu and first venue in a few minutes. No credit card.

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